Processing Time
Orders are processed within 1-2 business days of purchase.

Shipping Time
Once shipped, delivery typically takes 4-9 business days, depending on your location. In rare cases (customs delays, high demand, or remote areas), delivery may take longer. You'll receive a tracking number by email once your order ships so you can follow its progress.

International Shipping
We currently ship within the United States. If international shipping becomes available, applicable customs fees, import taxes, or duties are the responsibility of the customer and are not included in the item price or shipping cost.

Delays
We are not responsible for delays caused by the shipping carrier, customs processing, weather, or other events outside our control. If your order is significantly delayed, contact us at embrcontactservice@gmail.com and we'll help track it down.

Lost or Missing Packages
If tracking shows your order as delivered but you haven't received it, please check with neighbors or your local post office first, then contact us at embrcontactservice@gmail.com within 7 days so we can help resolve it.

Questions
Reach out anytime at embrcontactservice@gmail.com.